schuh is a shoe retailer in the UK that has been around since 1981 and has over 130 stores across the UK, Ireland, and Germany. They are selling over 80 brands, including Converse, Vans, Nike, Adidas as well as its own schuh label. For some time they had let their brand drift away and the lack of direction was apparent. They contacted SNASK to help them steer the brand to a new path, writing a brand platform and modernize their visual identity and tone of voice.
Based on research, interviews, and workshops we rewrote the brand strategy for schuh. We found out that their USP had shifted from stocking cool products into the excellent service their people gave customers. We changed the brand communication from talking about products to talking about the company's values and the people behind the brand as well as the people in the shoes, the customers. We refreshed the old logotype, intensified their green to become more modern and added a much more versatile colour palette as well as an entirely new typeface that had a much more flexible range and attractive design. We added a green stripe to serve as a brand symbol across all channels. The new store fits already started to roll out at the new brand launch and "people first" has always been in schuh's veins it's just that now it finally showed and included both staffs as well as customers and you!