Achievo is an open source software with free customisable opportunities. My task in this project was to research pain points in the current version and replicate a hi-fi prototype with better user experience. The process of this project: 1. Test and interview regular and potential users 2. Concept 3. Creating prototype and usability testing 4. Collaborate with the developers during implementation 5. Regularly consult product owners and developers along the way to ensure that the solution is feasible.