How NLP helps BFSI firms to overcome 6 of their topmost challenges 

When a trend in business is predicted to rise by more than 3000% and produce $7.3 billion worth of cost savings worldwide, over a five-year period, people will take note! After all, who has not observed the exponential rise in interactions with chatbots regarding banking customers in the last couple of years? Chatbots are just one of the many applications of natural language processing (NLP), a subset of AI, significantly impacting various industries, including the BFSI sector. In this blog, let me take you through the top challenges that BFSI firms face and how NLP helps them tackle those. 

Originally published at https://saxon.ai on April 24, 2023.