SMS and eFax Guru is an advanced business texting solution that sends & receives SMS and HIPAA-compliant eFax from any Salesforce object. Cloud Maven, Inc., a Salesforce Certified ISV Partner and the 2021 Salesforce Partner Innovation Award winner, has developed this app.
The energy sector also heavily relies on SMS and eFax technologies to manage their operations effectively. For example, energy companies use SMS to send outage alerts, bill reminders, and service requests to their customers. They also use eFax to send and receive important documents, such as contracts, invoices, and purchase orders, between their business partners and suppliers. The energy sector uses eFax to replace traditional fax machines and reduce paper waste, which is in line with their sustainability goals. The energy sector is undergoing rapid technological changes, such as the growth of renewable energy sources and energy storage. Communicating effectively about these changes requires staying up-to-date with the latest information and being able to explain complex concepts to non-experts. The energy sector must listen to customer feedback to understand their needs and expectations better. By understanding their customers' needs, they can tailor their solutions and services to meet those needs effectively, ensuring they remain relevant in a rapidly changing market.
This Salesforce text messaging solution supports conversational SMS, bulk SMS, automated SMS, and eFax to help energy sectors keep up with the ever-changing marketplace. Two-way Conversational SMS allows for direct communication between recipients and senders. Bulk SMS enables users to send personalized messages to a large number of recipients by utilizing dynamic templates. It automatically filters out invalid phone numbers to target the intended audience. By customizing the SMS workflow, senders can configure automated SMS to meet specific business demands. Energy sectors can use eFax to send HIPAA-compliant faxes to customers and clients, ensuring data security and privacy. The app filters SMS conversations in the SMS inbox based on the user's response to messages without visiting the records. Furthermore, SMS opt-out allows recipients to choose whether or not they want to receive SMS messages from the sender in the future. The app's features are dynamic templates, incoming alerts, MMS, dark hours, and delivery receipts. For further information, send an email to info@cloudmaveninc.com. For a free 30-day trial of this business messaging tool, visit Salesforce AppExchange. Follow LinkedIn, Twitter, and YouTube to stay up to date on the newest apps
