Business texting apps are becoming increasingly crucial for media bureaus as the media landscape changes. Using texting apps, reporters can quickly and effectively communicate with sources, editors, and coworkers quickly and effectively. Any media organization must have access to accurate, current information. Reporters can easily send and receive updates from the field with the help of a business texting app. Many media professionals work on the go, so a business texting tool should be easily accessible on mobile devices. This means the tool should have a mobile app or a mobile-responsive web interface that allows users to send and receive messages from anywhere. SMS & eFax Guru enables these professionals to access the app's full functionality via the Salesforce1 mobile application. It supports Conversational SMS, Bulk SMS, Automated SMS, and eFax to improve business communication.  

  

Using 2-way Conversational SMS, media organizations can update their readers on relevant content in real-time. Readers can also interact with media organizations by providing feedback and asking questions, allowing media organizations to build a more personal relationship with their readers.   

  

Bulk SMS helps media organizations by providing a quick and cost-effective way to distribute critical information. They can use dynamic SMS templates to send personalized SMS messages to multiple recipients. It allows media organizations to deliver the right message to the right audience at the right time by delivering targeted messages to specific individuals or groups. SMS & eFax Guru automatically filters out invalid contacts, ensuring that only valid customers receive messages.  

  

Using Automated SMS, these organizations can send subscribers messages based on pre-defined triggers. This reduces human effort because the recipients automatically receive responses from the user. Moreover, Automated SMS enables them to personalize and tailor their messages to the interests of their subscribers. It can also be used to send highly personalized surveys, polls, and feedback.  

eFax is a powerful tool for media organizations that allows them to quickly distribute the most recent information to their readers. By eliminating paper-based faxes, eFax is faster and less expensive than traditional methods used by media organizations to distribute urgent media updates. eFax also enables easy document sharing and secure communication, allowing media organizations to prevent leaks of sensitive information. Furthermore, eFax allows users to access their faxes from multiple devices and locations, making it easier for media organizations to stay updated. With SMS & eFax Guru, media bureaus can send bulk eFax using any Salesforce object.  

This solution supports up to 3000-character text messages, making it easier for media bureaus to share detailed information with customers. This SMS app is available on Salesforce AppExchange for a free 30-day trial. If you have any queries, email info@cloudmaveninc.com, and you can learn more about various solutions by following Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube.