Biosis is a healthcare service composed of an application and a platform, serving as a mediator between patients and doctors in all outpatient settings in Switzerland. The main goal of Biosis is to engage patients in the antibiotic prescription process during consultation at the doctor’s, and to raise awareness on antimicrobial resistance. 

To better understand the main goal of this project, we started researching antibiotics usage, their benefits and risks, and antimicrobial resistance. As we found out that the latter one is related to several factors with overuse being the main one, we continued our research by conducting interviews with health workers and patients in Switzerland. 
We explored the ways of antibiotic prescription process of general practitioners’, the type of information provided to patients, and how doctors, nurses, pharmacists and patients relate in the behavioural chain around antibiotic use.

Therefore, we worked towards a solution that was going to serve as an intermediary between patients and doctors, with the aim of enhancing the communication between these two.

Both the Biosis application which is designed for patients, and the Biosis platform designed for doctors are intelligent services that use historical and real-time data from users' interactions. The interaction involves active user input through writing/typing and selecting. The interface of both services highlights the most important features, guides users through, suggests what to do next, resulting in necessary actions.

Data import

Patient preferences

Quality symptoms input

Patient involvement

Treatment tracking

Awareness promotion

Follow up symptoms

Symptoms preview

Support in diagnosis

Treatment suggestion

Enhance interaction

E-prescription

From the viewpoint of functions, both the Biosis app and platform are easy to use, as the interaction is common to the existing health services, and the information is given in simple and understandable terms. Based on these interactions, the data input and the existing one, Biosis makes analysis, predictions and suggestions by delivering personalized and adaptive user experiences. Biosis is also considered as an integrated service since the data from the application and platform is interchangeable. 

Authors and main responsibilities:

Alice Brovelli - UX Research + UI and Visual Design

Max Fonseca - UI and Visual Design

Alejandra Hofstetter - UX Research + App Interaction Design

Giuseppe Piazza - Benchmarking + Platform Interaction Design
Yllka Shehu - UX Research + App Interaction Design

Matteo Subet​​​​​​​ - Benchmarking + Platform Interaction Design

Teachers: 

Giorgio Baresi, Nicoló Calegari, Letizia Cannerozzi, Marco Colussi, Paolo Decaro