How to Create an Efficient Live Chat Team at Scale?
Live chat is software that allows you to talk to customers in real-time, which works effectively at scale. For many agencies, managing live chat can be a nightmare when you receive hundreds of tickets daily.
Through the above video, DashClicks’ CEO Chad Kodary will show you the exact strategies that can be used in your business. These strategies certainly help you grow your business effectively and provide users with the best possible customer service.
Do you want more information? Check out Whiteboard Wednesdays, which showcases the best advice, research, how-tos, and insights each Wednesday to help your agency develop and level up your digital marketing skills.
