Planning for a crisis must involve developing a strategy. Managers must build a step-by-step plan to mitigate the damage, inform the public and maintain business operations. The following are steps to include in any effective strategy.
Set Into Action
Planning is not enough when managing crisis management; it's also essential to put the plan into plenty of action. Making fast yet rational decisions is recommended in every emergency. Each task should include an immediate action and the deadline to meet, whether it is releasing a public statement, recalling a defective product, or promoting a new leader.
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