Churn is a key metric used for percentage of customers who have discontinued your service. Keeping a close eye on retaining ‘at risk’ customers is crucial to revenue given that it costs 5x more to acquire new customers. The Churn dashboard answers the following questions:

1. How is churn varying across geographies? What is the effect on revenue?

2. What are the top reasons for churn? What changes in the current processes can reduce churn?

3. How are different user segments engaging with the product? (Website, features etc)

4. What are the predicted churn rates for the next 6 months?

View live demo: https://www.neenopal.com/SaaSChurnAnalytics.html